Many of the products and services provided by Practice Paradox are downloadable electronic products such as electronic files, which do not require shipping. For physical products such as PowerPacks (training DVDs and manuals) that require shipping, all orders are shipped by Australia Post. Please allow 5-14 business days for ground shipping. Your shipping charge will vary depending on the amount of your order. Please make sure someone will be available to receive your order, otherwise your package may be returned to us and you will incur additional shipping charges. Shipping costs are displayed in the shopping cart process, prior to you confirming your order details.