Buzz

What people are saying about Practice Paradox™ …

Consulting

Since engaging Practice Paradox the benefits have been enormous. Not only has the Clientshare program provided new work both from existing and new clients, my team have been re-energised.

Michael’s consulting skills, which are second to none, coupled with the honesty and practicality of his advice and wisdom, has the whole team looking forward to the next session with Paradox to review our Next Actions list. Not only is the delivery of the Clientshare Improvement Process successful, the methods and technology used makes it exciting and educational, which has then been implemented with the way we consult with our own clients. All of us at dbsn group could not be any happier.

Nigel Dobell, Managing Director
dbsn group
Maroochydore, Queensland, Australia

Training

The ‘Going for Growth’ webinar we attended yesterday was great. I invited one of my senior team members to sit in on the webinar with me. She and I bounced ideas off each other throughout the webinar, as you posed questions about ways we can work more closely with our clients.

After the webinar she sent me an email, completely off her own bat, letting me know she had given further thought to the contents of the webinar and had a list of ideas borne out of the content of the webinar and wanting to know when we can sit down to go through her ideas and figure out the implementation of her ideas.

The interactive format of the webinar with the polls was terrific. It was really interesting to see where we sat, compared with the hundreds of other firms who were also in on the webinar, in terms of our average fee per client, and the number of services we provide our clients. The ‘live’ nature of webinars also helps in that it motivates us to attend, and not miss out. Some of the ideas in the webinar were not rocket science but we all need to be reminded of them from time to time. Other ideas which were new to me were excellent take on board and think about in relation to our small firm. I am absolutely stoked with the value we got from the webinar and we’re looking forward to next month’s webinar.

Scott Lindqvist, Principal
Outcome Accounting
Adelaide, South Australia

I am sooooo stoked. Michael’s presentation was the best I have heard for some time. Good move and I think the energy was contagious and positive. I wanted to personally thank Michael for the great presentation. A bit of paradigm shift for our Accountants but it is just so logical to Help (not sell) our clients and give them a better (larger) service they are happy to part $$ for. Proactive. Let’s keep the momentum going.

Email from team member to Director of the accounting firm after 12 Steps to Growing Your Clientshare™ team workshop
Shared with permission from team member by
Nigel Dobell, Managing Director, dbsn group
Maroochydore, Queensland, Australia

Speaking

Official feedback form data from 2009 National Institute of Accountants Public Practice Symposium, Sydney Australia:

Session 3C: The Practice Paradox: 12 Marketing Mistakes Most Accounting Firms Make, Plus a 12-Step System to Avoid These Same Mistakes. Rating from 1 to 5 by conference delegates: 4.65 (93%). Comments: Exceeded my expectations – Great session – Excellent speaker had me mesmerized. Would have liked longer. Very clear. Excellent people person. – Engaging presenter – Exceeded my expectations by miles. Excellent presentation.

Professionally

Recommendations of Michael ‘MC’ Carter as published on his LinkedIn profile:

Michael is an extraordinary innovator, thinker and, thank Goodness, follow-thougher (now there’s a new word). Michael takes ordinary processes and weaves magic through them so that the result is always the complex made simple. Even hard-nosed people are moved to go “wow”, that’s great. And he does it all with under-stated grace.

Paul Dunn, CEO and Founder, ResultsNet Australia/America, Buy 1 Give 1 (B1G1)

Michael asked me to present at a workshop he was facilitating for his businessfitness clients. It was a pleasure to work with someone so outwardly dedicated to providing exceptional service to his clients. When working with Michael I found him to be a great listener and he combines this brilliantly with the energy he brings to conversations. His focus on innovation is obvious as he exudes great passion to helping his clients find better ways of working. Michael is an innovative and passionate business leader who shows great care for his clients.

Mandy Holloway
Leadership Trainer, Consultant and Speaker, Holloway Consulting – Former Partner at KPMG

Michael is one of the rare people that I would classify as both ‘naturally gifted’ and ‘hard-working and disciplined’ in the one person. You put both of those qualities together and you have someone who brings a touch of gold to everything they do. Michael innately has an extremely high IQ when it comes to marketing, and working with and reading people. He has an unflagging optimism and simply perseveres until he finds ways to make things work. He also is pragmatic and practical when it comes to ‘getting things done’. I highly recommend Michael as being a go-getter and a reliable character.”

Gary Rayner, Founder, DriveCam